Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can contact our support team within 60 minutes of placement to request changes.
Are the colors of the items accurate on the website?
We strive to display our products as accurately as possible, though slight color variations may occur due to monitor settings and lighting.
Do you offer international shipping?
Yes, Passionflix Store ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.
How should I care for my Passionflix garments?
Each item includes a care label with specific instructions. Generally, we recommend cold washes and air drying to maintain fabric integrity.
What should I do if I receive a damaged item?
Please email our support team immediately with your order number and a photo of the defect so we can arrange a replacement.